Payment & Shipping



PAYMENT POLICY

Kindly ensure that all fills are completed before check out. The postage fees are fixed and include handling fees.
Klarra accepts these payment methods currently:  

Local Orders (Singapore)
1. iBanking
2. Paypal

International Orders
1. Paypal



SHIPPING POLICY

- All orders will be shipped out within 2 working days and an email with your Tracking Reference Number will be sent to notify you once your order has been shipped.
- All local parcels can be tracked via our partner’s site, DPEX, here.
- All overseas parcels can be tracked via our partner’s site, SingPost, here.
- Please note that free deliveries entitlement are based on the final amount payable i.e. after deduction of vouchers, discounts and store credits.

For Local Deliveries (Singapore)

 

Courier Mail

Self Collection

 

Door-to-door delivery within 1-3 working days

 

Items can be collected within 1 working day after payment is verified. Collection can be made at:

 

ONE PEMIMPIN

1 PEMIMPIN DRIVE, #07-05

SINGAPORE 576151

between

10am – 6pm,

on weekdays only.

(excluding public holidays)

For Orders < SGD 50.00

SGD 4.50

Free

For Orders > SGD 50.00

Free

Free

For International Deliveries
- Free shipping for orders above SGD 150.00
- Overseas Registered Article (Airmail) will be used for international orders below SGD 150.00
- All international orders will take about 4 – 20 working days, depending on each individual destination
- Please refer to the following chart for the estimated delivery fees:

Package Weight (grams)

Zone 1

 

Malaysia & Brunei

Zone 2

 

Countries in Asia & The Pacific (except Australia, Japan and New Zealand)

Zone 3

 

Rest of the world: Australia, Japan, New Zealand, Africa, The Americas, Europe & The Middle East

First 99g

SGD 3.60

SGD 5.80

SGD 8.10

100g to 199g

SGD 4.70

SGD 8.30

SGD 11.60

200g to 299g

SGD 5.80

SGD 10.80

SGD 15.10

300g to 399g

SGD 6.80

SGD 13.30

SGD 18.60

400g to 499g

SGD 8.00

SGD 15.80

SGD 22.10

500g to 599g

SGD 9.10

SGD 18.30

SGD 25.60

600g to 699g

SGD 10.20

SGD 20.80

SGD 29.10

700g to 799g

SGD 11.30

SGD 23.30

SGD 32.60

800g to 899g

SGD 12.40

SGD 25.80

SGD 36.10

900g to 999g

SGD 13.50

SGD 28.30

SGD 39.60






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