FULL-TIME: OPERATIONS ASSISTANT

You will be responsible for these areas: Order fulfilment, logistics, e-commerce platform operations, inventory, warehousing and customer service. You will play a key role in the customer experience by going the extra mile and building meaningful relationships with our community by delivering great exceptional service experiences. You are expected to be meticulous, organised, reliable and one who does not mind getting your hands dirty to get the job done.

Main Responsibilities:

• Pick and pack for fulfilment of online orders and stores' replenishments
• Customer Service management such as daily customer enquiries 
• Handling returns, exchanges & refunds 
• Counting of inventory and warehousing of physical stocks and assets
• Click and Collect orders management
• Maintaining warehouse cleanliness and tidiness
• Assisting with data collection and input in e-commerce System
• Other ad-hoc duties and assignments required by management

Requirements:

• Related experience will be preferred but not required
• Minimum qualification: Diploma
• Comfortable with physical work
• Good teamwork and communication skills
• Meticulous, operate with a sense of urgency and takes initiatives
• A reliable team player who can work independently and proactively with a can-do attitude
• 5-day work week, Monday to Friday

Please send in your resume, related documents, expected salary and attach a photograph to hr@klarra.com with the subject "Full Time: Operations Assistant". Only shortlisted candidates will be contacted.