Payment and Shipping

PAYMENT POLICY
Kindly ensure that all fills are completed before check out. The postage fees are fixed and include handling fees. We accept these payment methods currently:  

1. Paypal
2. Visa/Mastercard
3. Apple pay
4. American Express

SHIPPING POLICY
All orders will be shipped out within 4-7 working days and an email with your Tracking Reference Number will be sent to notify you once your order has been shipped.

- Please note that free deliveries entitlement are based on the final amount payable i.e. after deduction of vouchers, discounts and store credits

MODIFY OR CHANGE AN ONLINE ORDER
We regret to inform we are unable to modify or change an order once it has been placed on klarra.com, as the picking and packing of orders happens very quickly once you have placed an order. We are unable to stop an order once it is being processed or make any changes, including delivery/collection addresses, email addresses, change of size, change of colour, adding an item or removing an item. Instead, you may return the item (brand new with tag and in good condition) within 14 days from date of purchase for store credits or to do an exchange for in stores.

SHIPPING FEES

For Singapore Orders
We are happy to share that for all orders above SGD79, standard shipping is free! If you would like to get your parcel faster, we do offer an Express Shipping option at a fixed rate:

For International Orders
We are happy to share that for all orders above SGD350, overseas airmail is free! Do note that standard airmail takes about 25-40 days, depending on each individual destination. Our courier rates do not include import tax and we regret to inform that import tax will be borne by the customer. 

For all international orders below SGD350, you can refer to the shipping rates below: