FULL-TIME: RETAIL BRAND AMBASSADOR

At KLARRA, we believe every customer interaction is an opportunity to create a memorable experience. We are looking for a passionate, personable, and motivated individual to join our retail team.

As a Retail Brand Ambassador, you will be the face of KLARRA, delivering exceptional customer service while bringing our brand values to life. From styling customers to creating a warm and welcoming boutique environment, you will play an important role in shaping each customer's experience and building lasting relationships with our community. 

Responsibilities

• Manage day-to-day operations at the store such as performing cashiering and reconciling daily sales to POS report
• Attend to customer’s enquiry and develop appropriate good solutions to solve their problems
• Responsible for inventory movement, defects, stock replenishment and ensuring inventory accuracy at all times
• Assist in checking of returned items and processing the necessary exchange or credit refunds when needed
• Share insights regularly on sales and product performance, and participate in internal meetings with team to retail store operations workflow, productivity and customer experience
• Take initiative to improve retail operations, maintain and uphold retail store's image and service, visual merchandising standards at all times
• Assist in media hosting, execution of retail store activities or campaigns required by management
• Housekeeping and performing of other additional projects, duties and assignments as required by management

Requirements:

• Independent and reliable
• A good team player and is proactive
• Good interpersonal skills with an approachable personality
• Understand customers’ needs and able to provide style recommendations
• A people person, personable and passionate about fashion 
• Experience will be preferred but not required
• 5-day work week (At least one weekend per week) 

Benefits:

• Attractive monthly commission ⁠⁠
• Medical & Dental Benefits
  
• Performance Bonus ⁠⁠
• Up to 20 days Annual Leave
• Annual pay increment
• Employee Discount

Please kindly send in your resume, related documents, expected salary and attach a photograph to hr@klarra.com with the subject 'Retail Brand Ambassador (Full-Time)'. Shortlisted candidates will be contacted for an interview.