KLARRA Cafe: Supervisor & Barista (Full-Time)

About KLARRA Cafe

KLARRA Cafe is a thoughtfully designed cafe nestled within KLARRA, a contemporary fashion and lifestyle brand. We are passionate about creating a warm, welcoming space where beautiful design, quality coffee, and meaningful experiences come together. We are looking for a hands-on Cafe Supervisor & Barista who shares our passion for hospitality and is committed to delivering exceptional customer experiences while leading our cafe operations.

Job Responsibilities

Lead and oversee the daily operations of the cafe, ensuring smooth and efficient service.
Prepare and serve coffee, beverages, and light food items to a consistently high standard.
Deliver warm, professional customer service and create a welcoming cafe experience.
Supervise, train, and support cafe team members to maintain high standards of service and product quality.
Plan staff schedules and ensure adequate manpower coverage.
Monitor inventory levels, place purchase orders, and ensure adequate stock availability while minimising wastage.
Ensure food safety, hygiene, cleanliness, and workplace safety standards are consistently maintained.
Perform opening and closing procedures, including cash handling and daily reconciliation where required.
Handle customer feedback professionally and resolve issues promptly.
Work closely with management to improve operations and achieve sales and service targets.
Assist with cafe promotions, seasonal launches, and other operational initiatives.
Support the management team with administrative and other ad hoc duties as assigned.

Job Requirements

Minimum 2 years of experience in a cafe, coffee, or hospitality environment, with supervisory experience preferred.
Proficient in coffee preparation and basic latte art.
Passionate about customer service with excellent communication and interpersonal skills.
Strong leadership, organisational, and problem-solving skills.
Able to work efficiently in a fast-paced environment and lead by example.
Responsible, proactive, and able to work independently.
Willing to work weekends, public holidays, and rotating shifts.
Possess a valid Food Hygiene certificate.

How to Apply

Please kindly send your resume with a recent photograph to hr@klarra.com. Only shortlisted candidates will be contacted.